Frequently Asked Questions
What type of fabric do you use?
We use premium tropical cotton, lawn, and breathable, non-shrinkable fabrics—perfect for comfortable daily wear.
Do you offer custom stitching or size adjustments?
We provide ready-to-wear sizes only. However, we add extra cloth allowance in our designs to allow for light alterations, if needed.
How do I place an order?
You can order through:
Our website: www.shizanoor.com
Instagram DM: @shizanoor.official
WhatsApp: +923174049109
Will I receive an order confirmation email?
Yes! Once your order is placed, you will receive a confirmation email with your order number, item details, and shipping information. If you don’t see it, please check your Spam or Promotions folder.
What are your payment options?
We offer:
Cash on Delivery (COD) – in Pakistan
Bank Transfer / Western Union – for international orders
Do you ship internationally?
Yes, we offer worldwide shipping. Charges and delivery time depend on your country. Contact us via WhatsApp for a custom quote.
How long does delivery take?
Within Pakistan: 3–5 working days via Daewoo Fastest Courier
International: 7–14 working days depending on destination
Can I exchange or return my order?
Yes. You can request an exchange within 3 days of receiving your parcel if the item is unused and in original condition.
Returns are only accepted for damaged or wrong items (unboxing video required).
[See Full Policy → Return & Exchange Policy]
Will sold-out items be restocked?
Some designs may be restocked in limited quantities. Follow our Instagram or contact us to be notified.
Do you collaborate with influencers or stylists?
Yes! Influencers and stylists can message us on Instagram with their profile and proposal for collaboration.